Web Designer in Chennai – It goes without saying that Live Chat Support is one of the most helpful, as well as the most sought-after tools for today’s websites. In keeping with the real shortage of time, online shopping enthusiasts prefer to live chat to the conventional emails and phone calls whenever any query crops in. In our more than 7 years of experience in the business, we have witnessed a stark evolution of e-commerce. It is no wonder that whenever our start-up client’s place order for WordPress Website Development services, we recommend adding live chat support as well, even if they do not ask for it.
Benefits of Live Chat Support
First of all, this is a service, which is available 24/7, much to the convenience of the potential, as well as the existing clients. As an award winning web designers in Chennai, we have seen that a number of clients take it to be one of the fastest ways to reach their chosen brands. Given that we staff the site round the clock, it creates a personal connection with clients, thus generating more leads. Eventually, our Web Development services help in increasing sales by inviting anonymous traffic to potential customers. The Web Designs for e-commerce sites, which are the products of our meticulous brainstorming, does its work to enhance the rating of customer satisfaction. We also generate a daily history report, as well as weekly reports to check the progress. So right after our clients place orders, we assign a sticky agent to cater to the website. We also install a live chat widget on the website, tailor the overall feel and look and brand push leads to the enterprise.
How Our Services Help – First of all, our services allow the potential leads to multitasking. As a Web design Company in Chennai, we understand that time is precious. With sophisticated live chat system, our clients can continue their everyday works, while attending to that ‘ting’ sound to ensure that their query has been attended to. The budget e-commerce website services that we provide also involve chat logs. This gives transparency, as well as leave ample proofs of contact. As a freelance web designer, we have seen a number of customer support cell do not keep a recording of the telephonic conversation. In many of the 500 projects that we have handled worldwide, we have added software that offers both parties an option of getting a transcription of the conversation carried on. This makes for a point of reference that might come handy if any issues crop up in the future.